Gear Isle Reviews

The customer service was way slower than it should’ve been. I messaged them about my order and then just sat there waiting for days with barely any real update, which is kind of on them.

When they finally got back to me, it sounded like some copy-paste reply and didn’t actually solve anything. I had to keep chasing it myself, and at that point it was just frustrating. I probably wouldn’t order from them again.

This wasn’t really like the description at all. I looked it over for about a minute thinking maybe I missed something, but it just didn’t match what was advertised.

Maybe I’m being overly cautious, but the site just didn’t give me a trustworthy feeling. I’d rather be safe than sorry, so I decided not to use it

I asked for a refund and it took way longer than it should have to get sorted. I had to keep following up, which got really frustrating. Based on this one experience, it feels like refunds here are more trouble than they’re worth, so I probably won’t buy from them again

I ordered a jacket and, somehow, the zipper managed to break after just two days. The material also feels cheap, which I guess explains a lot. Definitely won’t be shopping here again, but hey, at least I learned quickly

Just a warning for anyone thinking about ordering this, my package showed up with the box completely crushed, and the item inside was already scratched. Disappointing to open it up and find damage right away.

I ordered a couple of items because the website showed they were available, and I was already feeling a bit pressured because I needed the gear soon. A few days later, they let me know one item was actually out of stock.
Then the other item still didn’t have a clear ship date, which was really frustrating. It just felt like the inventory on the site wasn’t accurate, i don’t think I’d order from them again...

The order updates were bad. I kept having to check things myself because the messages they sent were super vague. No clear shipping details, no real heads-up about the delay, just the usual “we’re working on it” nonsense. Maybe other people had a smoother time, but I’m not doing the guessing-game delivery thing again.

Tried to exchange my item what a headache. Replies took ages, and the instructions were clear as mud. I kept having to ask what I was supposed to do next, and all I got back were these short, useless answers. The whole thing was such a dumb hassle that it ended up feeling like the item wasn’t even worth it. Not ordering again

I ordered from Gear Isle thinking I was getting something a little better quality for the price, but when it showed up, I was kind of underwhelmed. It wasn’t terrible or anything, but it just didn’t feel like the value matched what I paid. The frustrating part was that after I’d already placed my order, I ended up spotting similar items on other sites for less. So yeah, not the best experience overall, and I probably wouldn’t order from them again.

I ordered a black pouch and was expecting that to show up, but when I opened the package, it was blue instead. Shipping was fine and it arrived without any issues, so that part was okay. But it was disappointing to get the wrong item after waiting for it.

I got my order and, right away, the tags and box just looked kind of off. The material also felt cheap compared to my old pair. I reached out to support to ask about authenticity, but the replies were vague and not really helpful. I probably wouldn’t buy from here again.

I had a bad experience ordering from this site and I don’t see myself using it again. What bothered me most was how they seem to hide behind little policy loopholes whenever there’s a problem, instead of actually trying to help. It felt like every concern I had was brushed off with some fine print excuse. Just really frustrating overall.

My order took forever to show up, and there weren’t really any updates along the way. I get that shipping delays happen sometimes, but when you’re just waiting with no info, it’s kind of... yeah. I don’t think I’ll order from here again

I placed my order and got the confirmation email quickly, but after that it was just nothing. No clear updates, no idea what was happening, and trying to figure it out left me feeling mentally drained. It really felt like I paid and then just got left hanging. Not a great experience, and I wouldn’t order again.

I tried getting help with my warranty claim and just felt like I kept getting brushed off. Every response seemed to lead nowhere, and it made me wonder if they’re more focused on keeping the money than actually standing behind what they sell.

I was disappointed when this showed up. The box looked like it had been through a lot by the time it got to my door, and it was crushed in a few spots with barely any tape holding it together. Thankfully, the actual item inside was okay, which is the only reason I’m not more upset, but the packaging itself felt really cheap and careless. I expected it to be packed a lot better, especially when ordering online, so this wasn’t a great first impression. I’m not sure I’d take the chance and order again.

I ordered my usual size from gearisle.com, the fit made no sense. Like, the size chart made it seem totally fine, but the shirt was tight across my shoulders and then somehow loose around my waist. I kept checking the tag because I thought maybe they sent the wrong one.
I even measured myself before buying, which is the annoying part. I don’t know, maybe the cut is just different in person, or the photos made it look more fitted than it actually is. Either way, it didn’t feel like what was shown at all.
Returning it was kind of a hassle too, and now I don’t really feel like guessing with their sizing again. I was hoping it would be an easy buy, but yeah, I probably wouldn’t order clothes from here again.

I was looking around the site and overall it was easy to find what I wanted, and the ordering process seemed fine at first. Things loaded okay and I didn’t really have any issues until I got all the way to checkout. That’s where it got frustrating because there just weren’t enough payment options for me. I expected a little more flexibility there.

I reached out to support hoping for a straight answer, but it felt like my question kept getting brushed aside. They responded, sure, but not in a way that actually helped me solve anything.